Tbaj Privacy Policy

Welcome to tbaj (tbaj.onl). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using tbaj, you agree to the terms of this Privacy Policy.

We believe your privacy is a fundamental right. That is why tbaj handles data with full transparency. We never sell, rent, or unnecessarily use your personal information.

Tbaj only collects information that is necessary to provide our services and ensure security. We never request excessive or irrelevant data.

Information collected during registration:

• Full name and date of birth (for age verification)
• Mobile Number (for contact & transaction verification)
• Password (stored in encrypted form, never readable)
• Referral Code (if applicable)

During the account verification (KYC) process:

• Copy of National ID (NID) or Passport
• Selfie or Photo (for identity verification)
• Proof of Address (where applicable)

Information collected automatically while using the platform:

• IP Address and Device Type
• Browser version and operating system
• Login Time & Session Information
• Gaming Activity & Betting History
• Transaction Date, Time & Amount

Tbaj uses your information only for specific, legitimate purposes. We will never use your data beyond what is necessary.

• Account Management: For login verification, password resets, and account security.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To detect and prevent fraudulent activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze and improve your gaming experience.
• Promotional Communications: To notify you of new offers and bonuses, with your consent.

Tbaj does not generally share your information with third parties. However, limited sharing may occur in certain circumstances:

• Payment Provider: Information required to process transactions via bKash, Nagad, or Rocket.
• Game Providers: Licensed third-party game providers (at user ID level only).
• Legal Requirements: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: Anonymous data shared with security analytics partners.

All third parties are contractually bound to comply with tbaj's strict privacy standards and may never use your information for their own purposes.

The tbaj website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies we use:

• Essential Cookies: To maintain login status and session continuity — the site cannot function without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To identify which sections of the site are most visited (anonymous data).
• Security Cookies: To protect against CSRF attacks and other security threats.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

Tbaj uses industry-standard security technology to protect your information. Our security measures are regularly reviewed and updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Password Hashing: Your password is stored as a bcrypt hash — it cannot be read by anyone.
• Two-Factor Authentication: OTP verification at login adds an extra layer of security to your account.
• Firewall & DDoS Protection: Server-level attack prevention measures.
• Regular Security Audits: Regularly reviewed by external experts.
• Restricted Access: Only authorized personnel can access your information, strictly on a need-to-know basis.

Tbaj does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of the active account and for 5 years after closure (for legal compliance).
• Transaction History: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years, or as required by law.
• Log Files: 90 days.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

As a tbaj user, you have full control over your own data. You can exercise the following rights at any time:

Tbaj is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age declaration is mandatory at the time of registration.
• Age is verified independently as part of the KYC process.
• If any minor's information is discovered, it will be deleted immediately and the account will be terminated.

Tbaj works with certain trusted third-party services to operate the platform. Each partner follows its own privacy policy and is bound by a contract with tbaj.

• Game Providers: Licensed international providers supply RNG-certified games.
• Payment Gateway: bKash, Nagad, and Rocket each maintain their own security protocols.
• Hosting Provider: Your information is stored in internationally certified data centers.
• Security Analyst: Partners specializing in fraud detection.

Tbaj is not responsible for the privacy practices of these third parties, but we only work with trusted and verified partners.

Tbaj may update this Privacy Policy from time to time. Changes may be driven by new regulations, technological updates, or improvements to our services.

• For significant changes, you will be notified via mobile notification or email.
• The date of each update will be clearly displayed at the top of the page.
• Continued use of tbaj after any changes will be considered acceptance of the updated policy.
• Previous versions are retained and available upon request.

For any privacy-related questions, complaints, or requests, please get in touch with us. Our dedicated privacy team will handle your matter with the utmost care.

We can respond in your language, so there is no need to write in English. Helping you in the language you are comfortable with is our goal.